How to Make an Appointment

Student Health Center

Students should always bring their student identification card (GOCard) and their insurance card every time they visit the Center. SHC charges a specific fee per service.

Appointments for Office Visits

Schedule appointments by phone:
Ph: (202) 687.2200 (Option 1)
Please specify wheter you are scheduling an appointment at main campus or law center campus.

Schedule appointments online:
My Medstar Connect

Urgent Problems

Students without an appointment and who have urgent problems will be offered an assessment by a nurse or clinician during office hours.

After Hours

If you feel the need to speak to one of our doctors or nurse practitioners after hours for an urgent health problem please call the hospital paging operator at 202-444-7243, indicate that you are a student and that you would like to speak to the doctor on call for the student health center. Please do not use the after-hours provider line for non-urgent medical concerns. Examples of non-urgent medical concerns include the following: scheduling or cancelling an appointment, requesting medical records or forms, and requesting routine medication refills. The paging operator will contact the on call clinician and that person will call you back at the name and phone number you provide.

If you feel you must see a physician and the student health center is not available there are some options.  The closest option, especially for an emergency, is the MedStar Georgetown emergency room, accessible by way of entrance 2 to the MedStar Georgetown hospital complex off of Reservoir Road at the north end of the main Georgetown campus.  An often better option for a problem that you don’t feel is life-threatening is a MedStar PromptCare center

Important note:  Georgetown students who have the Georgetown health insurance plan (the “Premier Plan”) should know that your insurance has a deductible of $200 per plan year for charges incurred outside of the student health center.  This means you will be responsible for paying the first $200 of doctor fees once a year if you receive your care outside of the student health center.  After this first $200 your insurance will pay 80%.  Other insurance plans will differ from this.  It is your responsibility to determine the doctors and hospitals within your insurance network, their fee structure and the laboratory that they work with for testing, often Quest or LabCorp. 

My MedStar Connect

This service is available online 24/7 and allows you to:

  • Request an appointment
  • View Summaries of your visit(s)
  • Request a prescription renewal
  • Review most lab and test results
  • Find a doctor
How to sign up for MY MedStar Connect:

First-time Users

  1. Sign In: Go to www.mymedstar.org and follow the instructions to enroll and set up your secure, personalized account.
  2. Assistance:  If you need assistance, please contact myMedStar support toll-free at 1-877-745-5656 24 hours a day, 7 days a week or walk into the Student Health Center and ask your SHC clinician or the office staff for the simple, step-by-step brochure of instructions.

Return Users

Log In To My MedStar Connect

Forgot your password? The log-in page has instructions. If you are still having technical issues, please call (877) 745-5656 for the MyMedStar Service Desk.

Student Health Center Address

Ground Floor, Darnall Hall
3800 Reservoir Road, NW
Washington, DC 20007

Law Center Students

The Student Health Center (SHC) serves students on the main campus. If you are a law student looking for more information about the Law Center Clinic, please visit the Georgetown Law School website.